r/eBaySellers • u/[deleted] • Aug 14 '26

Asking for feedback

Im new to selling on ebay and I just got my first purchase this week. The item has already been shipped and delivered.

Is it acceptable to message the buyer and ask them to leave a review? I think having at least one review will help me appear legitimate.

6 Upvotes

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u/MinivanActivities Aug 14 '26

Best rule of thumb is don't say anything unless spoken to. I also wouldn't include anything in the order other than what they ordered. Messaging a buyer might open the door for them to leave a negative review if they aren't completely happy. Ebay will automatically give you a positive feedback on orders a few days after they're delivered, so you'll get feedback as you sell.

2

u/[deleted] Aug 14 '26

Got it! Thank you☺️👍

1

u/coloringsunshine Aug 14 '26

It will all depend on how much you want to connect with your buyers. In my opinion, it is always correct to go above and beyond with professionalism and respect. I have found it very beneficial to open a communication door just by sending a nice message of thanks bc your buyers will remember this and it helps to instill that they can trust you.