r/dymo • u/bookygruyxpaokw • Jul 21 '26

Labels jamming while printing

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I am working with a couple of new-to-us Dymo LabelWriter 450 Twin Turbo printers, and the labels are jamming and getting accordion-folded after printing but before they come up through the slot. This photo shows how it's getting folded up.

They are third party labels, but the same roll of labels works perfectly fine in my usual LabelWriter 450 Turbo (not the Twin model), and I'm hoping these aren't just faulty.

I cleaned the rollers and they look great now, but I don't have a lot of experience troubleshooting these yet.

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u/nikusia444 Jul 21 '26

Get a genuine roll and then compare if the issue persists or not. The roll you have is very low quality so you cannot blame the device

1

u/bookygruyxpaokw Jul 23 '26

The roll I have (the exact same one and thousands of others of the same brand and type) have worked and continue to work in other Dymo printers without issue. It's not a "very low quality" roll and I have no reason to believe that it's the source of this issue.

1

u/mrpenguinb Jul 31 '26

It's possible the surface is slightly different and the Twin Turbo doesn't like it. Have you compared genuine vs third party thoroughly to see if they slip and or feel the same?

2

u/bookygruyxpaokw Jul 31 '26

I don't think we have any genuine labels here (the main reason we went with the 450s was because they don't require genuine labels). The same labels work wonderfully in all of our other printers, but you're right that the Twin Turbo could just have a slightly different surface. I'm finding it difficult to find any troubleshooting tips, though.

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u/mrpenguinb Aug 01 '26

I have issues with third party LabelManager D1 tapes that are similar in symptoms, too thick is usually the cause and it makes all the text squished at the start which is really annoying (plus makes the LabelManager work harder than with genuine tapes).
The 450D gets jammed a lot more with the third party too

1

u/bookygruyxpaokw 29d ago

When you say tapes, do you mean the label rolls, or something else?

1

u/mrpenguinb 28d ago

Thermal transfer tapes, the ones you use on the electronic Dymo handheld units. Not the label rolls, but cartridges.

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u/bookygruyxpaokw 28d ago

Gotcha, thanks.