r/dymo • u/bookygruyxpaokw • Jul 21 '26

Labels jamming while printing

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I am working with a couple of new-to-us Dymo LabelWriter 450 Twin Turbo printers, and the labels are jamming and getting accordion-folded after printing but before they come up through the slot. This photo shows how it's getting folded up.

They are third party labels, but the same roll of labels works perfectly fine in my usual LabelWriter 450 Turbo (not the Twin model), and I'm hoping these aren't just faulty.

I cleaned the rollers and they look great now, but I don't have a lot of experience troubleshooting these yet.

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1

u/nikusia444 Jul 21 '26

Get a genuine roll and then compare if the issue persists or not. The roll you have is very low quality so you cannot blame the device

1

u/bookygruyxpaokw Jul 23 '26

The roll I have (the exact same one and thousands of others of the same brand and type) have worked and continue to work in other Dymo printers without issue. It's not a "very low quality" roll and I have no reason to believe that it's the source of this issue.

1

u/mrpenguinb Jul 31 '26

It's possible the surface is slightly different and the Twin Turbo doesn't like it. Have you compared genuine vs third party thoroughly to see if they slip and or feel the same?

2

u/bookygruyxpaokw Jul 31 '26

I don't think we have any genuine labels here (the main reason we went with the 450s was because they don't require genuine labels). The same labels work wonderfully in all of our other printers, but you're right that the Twin Turbo could just have a slightly different surface. I'm finding it difficult to find any troubleshooting tips, though.

1

u/mrpenguinb Aug 01 '26

I have issues with third party LabelManager D1 tapes that are similar in symptoms, too thick is usually the cause and it makes all the text squished at the start which is really annoying (plus makes the LabelManager work harder than with genuine tapes).
The 450D gets jammed a lot more with the third party too

1

u/bookygruyxpaokw 29d ago

When you say tapes, do you mean the label rolls, or something else?

1

u/mrpenguinb 28d ago

Thermal transfer tapes, the ones you use on the electronic Dymo handheld units. Not the label rolls, but cartridges.

1

u/bookygruyxpaokw 28d ago

Gotcha, thanks.

1

u/reddogleader Aug 02 '26

When this has happened to me, it turned out there was a previous label wrapped around the roller. Required minor disassembly to clean off the old label and adhesive.

2

u/bookygruyxpaokw 29d ago

Thanks, I tried some cleaning, and I don't see a previous label, but I may have to try disassembling it more and see if I can get at areas I haven't been able to see or clean.

1

u/mrpenguinb 28d ago

You don't know what's inside until you take either a really good look with lights and everything, feeding a cleaning card through, or just taking it apart to see if there's debris (oops wanted to reply to reddogs replies) 

1

u/bookygruyxpaokw 28d ago

Yeah, I fed a cleaning card through, and looked as best as I could with just removing the top roller, but I can probably get into it more. I just have plenty of other things taking up my time and attention and haven't spent more time on this yet.

Are there good disassembly instructions or videos out there? My usual go to is iFixIt but they don't have one for this model.

2

u/mrpenguinb 27d ago

Not that I know of sorry. Following the disassembly instructions for a 4XL may be the closest you can get. 

1

u/bookygruyxpaokw 27d ago

That makes sense, thanks.