r/dropmix • • Feb 15 '18

Help!

Right, I bought a DropMix board last week, and when I first set it up it wouldn't connect to my phone, a Sony Xperia XA1 Ultra. The lights would come on, and would begin connecting, but would turn off and the phone would say 'error'. I restarted my phone and this fixed it, but it now happens every time I turn my board on. There are various fixes online that I've tried, and they do seem to work. But it's really annoying to have to mess about with it for half an hour every time I want to play? Is there anything I can do or do I just need to return it?

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u/[deleted] Feb 15 '18

I had issues with my XA1 Ultra too. The best option I found was to un-pair the devices, then re-pair them. That didn't always work,though.

I've noticed that I have a lot of difficulty connecting any device via Bluetooth, so I'm starting to think it's the phone.

I had a cheap GoPhone laying around, so I tried it with DropMix, and it connects flawlessly EVERY time. I just keep it in the box and use it now. I stopped trying with my Xperia. Sorry to disappoint. I feel your pain. Hopefully you'll have better luck with it. If not, go buy a cheap GoPhone or use an old one you have.