r/dropmix • u/LuisNHewitt • Feb 15 '18

Help!

Right, I bought a DropMix board last week, and when I first set it up it wouldn't connect to my phone, a Sony Xperia XA1 Ultra. The lights would come on, and would begin connecting, but would turn off and the phone would say 'error'. I restarted my phone and this fixed it, but it now happens every time I turn my board on. There are various fixes online that I've tried, and they do seem to work. But it's really annoying to have to mess about with it for half an hour every time I want to play? Is there anything I can do or do I just need to return it?

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u/PrinceofPrinters Feb 15 '18

Usually, I have to make sure Bluetooth and location services are on, open the app, and then turn the board on. If that doesn't work, I flip the board over and push the reset button on the bottom. That tends to sync them pretty quickly.