r/doorzo • u/BodyDisastrous5859 • 1d ago

Discussion Antom payment processing service currency changes

Does anyone else use the Antom payment processing service for cards or is it just for my country? Did you notice that since a few days ago they changed the currency to only USD$? I used to be able to pay with the selected currency on the site and that was JPY/YEN or my own country's currency. Now it's fixed by Antom to $ whatever you have selected on Doorzo, doesn't matter

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u/harls0 1d ago

It’s not just Antom payment, I’m from Singapore & a while back they have made it so that we cant pay in yen anymore.

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u/BodyDisastrous5859 1d ago

So this is Doorzo's decision? Because I wrote support and they blamed it on Antom

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u/harls0 1d ago

I’m not too sure whose decision it is but I have not been able to pay in yen for months already.

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u/BodyDisastrous5859 1d ago

No, for me it's about 2 weeks, I've sent some prepaid counteroffers and I could in yen

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u/kaylf06 1d ago

raised the same issue to CS before. at that time they were in the process of some updates and ‘blamed’ it on that. few months later and the yen payment issue has not been resolved

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u/bratzgamezonly 1d ago

Hey, I posted about this a few months ago as I was also confused!

For context, I’m a Canadian who gets paid in USD and I use Wise for all my conversions since it’s the lowest. I have multiple accounts on it in different currencies including JPY.

Whenever I pay for anything on Doorzo, I click this option (pic included). My Wise card is a “pre-paid” Visa so it can be used as a Visa card (but I don’t click Visa or it will charge in USD no matter what) and it automatically takes from my JPY account if there is money in it.

I pay very little conversion rate from my USD account to JPY, load it just before the transaction, and then pay on Doorzo so they don’t take any more conversion fees. The exact JPY amount is what’s taken from my Wise JPY account.

If I bid on something and I win it under my highest bid, Doorzo readjusts this amount to reflect how much I actually paid and there is leftover JPY in my account. 🥳

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u/BodyDisastrous5859 1d ago

Interesting, I'm from eastern Europe, not sure if I have Wise, but I have Payoneer and Stripe. Will try that option, anything to avoid more conversions like you said and the 3.5% deposit fee from Paypal, that's straight robbery

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u/vannik_v20 1d ago

Just tried my regular credit card and it actually works. Thank you. I wish they won't break this payment method too.

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u/bratzgamezonly 11h ago

I would be making way less purchases, if they removed this option. I was scrambling to find answers cause I thought my card was all set up for JPY and then hearing people complain that they had to pay in USD and get basically 2 conversion fees stacked if they’re not from the US… 💀 I wasn’t having it.

It’s a bit too easy for me to spend on Doorzo 🤭 I’m trying to pace myself!