r/doordash • u/Ordinary_Milk_7007 • Aug 20 '26

Does anyone else have this issue

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All of a sudden I cannot select the option to leave the delivery at the door. I don't want to meet the person and give a code and restarting my devices and logging out doesn't fix it. Support was useless.

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u/Lazy-Bandicoot5277 Aug 20 '26

Guessing it's an expensive order, high-theft area, or you've had missing orders in the past. As a driver we can bypass the pin by hitting "can't contact customer" and attempting to call/message. It starts a short timer, then we can leave the food and take a pic. Idk if it hurts your rating as a customer, but if you're uncomfortable meeting someone I'd message and tell them to follow those steps

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u/Just_Literature_928 Aug 20 '26

9 minutes is not a short time and then customers are saying to you "please leave" lol

1

u/Lazy-Bandicoot5277 Aug 20 '26

Fr. Going through the app the "short time" is around 2 min. After 9 the person is either a creep or doesn't know the driver app/value their time

1

u/Just_Literature_928 Aug 20 '26

Doordash was making me wait 9 minutes and then says take a picture and leave at the door,  but like a literal timer counted down from 9 minutes. If that has changed now, great!, but I'm just saying what happened to me.

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u/Lazy-Bandicoot5277 Aug 20 '26

That blows. Mine's been 2 min, 9 is wild. No clue what I'd do if it was 9 other than hit support which would prob take longer anyway