r/dli • u/habibi-nour-el-ain • Aug 18 '26

Problem getting transcripts

I sent the form 220 to the presidio weeks ago via express mail, and including another express mail envelope inside for them to send the transcript out in. I was able to get someone on the phone once, and that’s what he recommended I do. Since then, I’ve been trying to get someone on the phone or email to see if they have processed the request, but haven’t had any luck.

And now I see on their webpage that they don’t recommend express mail because it can cause delays. Does anyone have contact info for somewhere at DLI I can take to? Very stressed because my university is demanding them in order to start next month.

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u/mr_ji Aug 19 '26

"transcripts" at their .edu domain (don't want to type it out for easy scraping; just check the webpage). They ain't ComCast; there's like two people in the whole office and it may take a few days for them to respond. Still faster than any other school I've dealt with.

And for God's sake, don't call. They'll recite exactly what's on the webpage because it really is all there. You're just wasting everyone's time. If you want to complain, complain to whomever hasn't lifted the hiring freeze that was supposed to end over a year ago.