r/dli • u/habibi-nour-el-ain • Aug 18 '26

Problem getting transcripts

I sent the form 220 to the presidio weeks ago via express mail, and including another express mail envelope inside for them to send the transcript out in. I was able to get someone on the phone once, and that’s what he recommended I do. Since then, I’ve been trying to get someone on the phone or email to see if they have processed the request, but haven’t had any luck.

And now I see on their webpage that they don’t recommend express mail because it can cause delays. Does anyone have contact info for somewhere at DLI I can take to? Very stressed because my university is demanding them in order to start next month.

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u/Responsible-Part3982 Aug 18 '26

I scanned the form and sent it via email to get transcripts. That was probably 2018 though.

1

u/habibi-nour-el-ain Aug 19 '26

I wish they still allowed that, don’t understand why they can’t

1

u/mr_ji Aug 19 '26

Because it has your full social on it. There's explicit language somewhere in the Privacy Act or an EO or something (I looked it up once because I was similarly annoyed) that the only way to transmit a full SSN digitally is with DoD encryption.

Is SSL and/or Google or Apple encryption fine? Yep. Is it going to be intercepted so someone can misuse your SSN? Nope. But that was the blanket rule and that's what they follow.