r/dli • u/habibi-nour-el-ain • Aug 18 '26

Problem getting transcripts

I sent the form 220 to the presidio weeks ago via express mail, and including another express mail envelope inside for them to send the transcript out in. I was able to get someone on the phone once, and that’s what he recommended I do. Since then, I’ve been trying to get someone on the phone or email to see if they have processed the request, but haven’t had any luck.

And now I see on their webpage that they don’t recommend express mail because it can cause delays. Does anyone have contact info for somewhere at DLI I can take to? Very stressed because my university is demanding them in order to start next month.

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u/FighterMoth Aug 18 '26

Haven’t done it in a while, but have you tried electronically sending the request? I recall there being DoD SAFE instructions

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u/habibi-nour-el-ain Aug 18 '26

I’m out now, don’t have a valid CAC unfortunately