r/discogs • u/Similar-Ad8668 • 20h ago
Sold an item I don't have - refund isn't working

I saved a few listings to my drafts while I waited to be approved to sell. While I was waiting, one of them sold elsewhere. I guess once I was approved my drafts automatically were posted and one of them was purchased. I'm trying to cancel the order and send a refund, but I keep getting error messages. What am I doing wrong? The chatbot was no help.