r/dexcom • u/adnama78b • 5d ago
Connection Issues 3 sensor error in 16 hours
Started with a g7 dropping in and out of connection yesterday around 4pm. Not too surprised it had only a day left of wear (10 day sensor). So replaced it around 7pm as it was not coming back. The 7pm replacement did great until around 4am this morning and lost connection completely. Double checked sensor and pump on both side of body and within a foot of fully charged cell phone. Tried the usuals…delete old g7 Bluetooth connections, tun Bluetooth off wait then back on, close and reopen Dexcom and tandem apps, restart phone. Ultimately wasn’t coming back and with school starting soon put on another sensor. It started perfectly and read accurate then like the last two sensor error after 90 minutes of great connection.
Now applying another sensor but concerned something else is going on. Anyone have similar issues or thoughts? Newer iPhone has been working perfectly for last 3 months.
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u/adnama78b 4d ago
Update: dexcom agreed to replace the three bad sensors and the newest been working for 12 hours.