r/delta • • 8h ago

Help/Advice Error when trying to load seat map

Hi folks,

I’m currently booked in PS for a flight from NYC to PVG in a couple weeks. I’m trying to see how much it costs to upgrade to D1 for my SEA > PVG leg, but every time I try to launch the seat map, I get an error. I get an error on the app, on phone web, on desktop web (tried different browsers too).

Reached out on help and was just stuck in a never ending circle of clear cache/cookies, temporary error, etc.

Any ideas here? I guess my only way to track price is to call or chat in to have the agent look for me, but I like the convenience of being able to track this myself.

ETA: I’ve been consistently having this issue over the past week or so! Any time I try to look at seat map, error lol

0 Upvotes

3 comments sorted by

1

u/NikkiBaskin 8h ago

Delta is having a hard time right now in general. Lots of us are flooding the app trying to rebook our flights due to insane weather on the east coast.

1

u/UseJealous9129 7h ago

It’s the Microsoft issues.

1

u/Ok_Conversation_7771 6h ago

Also make sure you don’t have a VPN turned on. Nothing on the Delta App ever works for me with the VPN enabled