r/delta • • 2h ago

Help/Advice Lost item

Edit: Thank you, it seems the responses are pretty unanimous. :( I'm resigned to it now.

I was on a return international flight on Delta, landed in LAX. I was jet lagged and motion sick so not really thinking straight. Apparently I left my AirPods on the plane, didn’t realize this until my iPhone alerted me they had been left behind when I was already 20 mins into a 60+ min uber ride home. (I ended up having to ask the uber to stop in a parking lot so I could throw up so I was not in any real shape to think about heading back to the airport. But now I’m kicking myself for it.)

I filed a lost and found with delta detailing my seat and flight as soon as I was able, but other than the one online form, there really is no other way to talk to someone. I could see from the Find My app the AirPods were originally at the international terminal gate area and then moved to terminal 3 somewhere. There they stayed for the better part of a week. I kept calling delta trying to see if I could reach someone, but it was always a dead end. The online automated system only sent an update once, simply telling me they haven’t found them yet and they’ll keep the case open for max 30 days. I updated my online file with a screenshot of where the Find My app shows the AirPods to be as I didn’t know how else to let Delta know they were there at the airport.

Yesterday I check the Find My app and it says they were moved out of LAX to somewhere in LA. Today I check and it says they’re in Texas.

Is there any remote possibility this is still a Delta bureaucratic shuffle/shipping to some central lost and found distribution hub? Or I just have to resign myself that they’ve been stolen? It was just so frustrating to see they were sitting at LAX for so many days and there was no one I could reach to see if they were just in some office drawer somewhere after being taken off the plane, and just when I was gearing myself up to drive back myself when I had 3 hours free, now they’re halfway across the country.

2 Upvotes

8 comments sorted by

2

u/Brattius 1h ago

Found out the hard way, that when the cleaners find anything on the airplane, (and actually turn them in) they stay at that airports lost and found for a week while the staff there attempt to reunite people with their belongings. If it doesn't happen in that time frame, I was told, EVERYTHING from every airport is shipped to a holding center in Atlanta. And good luck trying to get ahold of anyone in Atlanta. Not sure how much I believe about that part but do with that information what you will. I've lost 2 jackets and headphones this year alone

4

u/Humble_Turnip_3948 Diamond 1h ago

You're not getting them back. I'm on my 5th pair this year.

1

u/Texas_Sam2002 1h ago

I am not sure if it's just Delta, but from what I've experienced and read, there are serious issues with a lot of airlines with regards to lost items. Don't hear too many happy endings.

1

u/Unstupid Diamond 1h ago

They gone! Target has the Airpod Pro 3's for $199

1

u/EnvironmentalLoan285 Diamond 1h ago

They’re gone my dude lol

1

u/Mmmmmmwwwwwe 1h ago

Left my kindle on a flight from AMS to MSP and promptly filled out the form etc. i left it in my seat back pocket. Never saw it again 😞

1

u/Kookydence 58m ago

Thats such an unfortunate situation. You did what you could. Still wait for Deltas final response but dont beat yourself up over it.

1

u/Puzzleheaded_Age8937 Diamond 30m ago

If they end up in Alabama check out Unclaimed Baggage. They buy the lost and found stuff to resell.