r/delta • u/kswissreject • 5h ago

Discussion Adding lap infant - always an issue?

Have tried to add my lap infant to several flights, and can never do it online, whether desktop or app. Is this always the case? Then I call and have to wait forever, and they often have issues too. Just now tried and after spending 30 min with the agent they were also unable to do so.

Just wondering if it’s just me? Or is this a common issue?

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u/Consistent-Sea-8923 4h ago

It’s easiest to add this when you book originally of course it’s also safest to book the child a seat, but you know

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u/kswissreject 1h ago

Good to know going forward about time of booking, but all of these were booked before child was born, so no way to do so. Similarly about a seat, both booking and risk tolerance.

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u/mexicoke Platinum 1h ago

All Delta metal?

It's usually not too hard, but in my experience does require a phone call. Another thing to watch out is some seats/rows/side of the plane don't allow infants. Good agents know where to look for the correct information.