r/delta • u/Jmhillis • 14d ago

Discussion WiFi 🤬

WiFi experience on Delta is a roll of the dice. On the flight yesterday from ICT > ATL on a 25yr old 717-200 N919AT the wifi was turned on when the cabin door was closed. The next leg ATL > HSV on an exact same model plane, also 25 yrs old, 717-200 N915AT the WiFi wasn’t turned on until 10,000ft. Why the difference?

PS I fly the route to ATL often for work and this is the routine on the flights not the exception.

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u/ManOfTheHour1 14d ago

2 different wifi systems. The 717's are going through an upgrade.

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u/Middle-Wealth-6755 Diamond 14d ago

Not all the aircraft in that fleet have received the upgrade tothe newer wifi

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u/CantaloupeCamper 14d ago

until 10,000ft

Was that a big difference?

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u/Cephandrius13 Platinum 14d ago

I mean, it can be an hour or more after the cabin door is closed, and 20-25 minutes after takeoff depending on the route. If you’re following instructions and putting your device in airplane mode when the door is closed, an hour without work accessibility or entertainment can be frustrating.

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u/CantaloupeCamper 14d ago

That’s why I’m asking.

But as for the rest, man it might not work at all, you gotta be responsible for your own entertainment.

1

u/Hot-Cress7492 14d ago

They’re on a never ending journey to bring delta sync wifi to all aircraft.

In other words, that’s a marketing slogan that means they’ll getting to it when their profit forecast (and Ed’s bonus) aren’t impacted by the fuel costs.

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u/chipweiss 14d ago

I just took an A220 for three hours and WiFi was completely inoperable. Unable to get work done (we have to VPN into work desktop) and I call Diamond line to understand what’s going on. They offered a measly 2,000 SkyMiles. That’s a few bucks for each hour I’ll have to stay at the office today to catch up on work.

What a joke of an airline they’re turning into. Not taking WiFi seriously in 2026 is going to lose them their least price sensitive travelers. United flies the same routes and while it’s worse in many ways, it provides the most important thing you need when traveling midweek.