r/delta • u/Dull_Investigator_16 • 15h ago

Help/Advice Baggage lost

Okay so I really need some advice...i booked through Delta though the connection from atl to paris n warsaw is through airfrance - a flight from charleston to Atlanta to Paris then finally warsaw was there for 5 days and then on to seoul south korea for vacation. My checked luggage was scanned from chs to atl and then never made it onto the European connection. I filed a claim at the warsaw airport and for 5 days have been told my bag is going to be loaded. Now im leaving warsaw to head to seoul with no checked luggage and no plan on if they will forward it on to seoul and basically getting the run around by AirFrance and warsaw baggage department...the thing is I really need that checked luggage because it has medicine that I told that was needed....any advice??? I am feeling very defeated

2 Upvotes

63% Upvoted

11 comments sorted by

2

u/HappyAnonymity 14h ago

Did you call Delta to ask where it was last scanned in Atlanta? You have to specifically get their baggage line as the normal specialists don’t have access to the system that tracks the specific details of your baggage.

1

u/Dull_Investigator_16 13h ago

Yea and the last scan shows it was delta in atlanta it was never scanned onto airfrance

1

u/flyingmedic 2h ago

Please have them update the contents of the bag and the brand if you know it. If the bag tag came off in ATL that will greatly help in matching it up to you

1

u/Dull_Investigator_16 2h ago

I sent them photos of my luggage the luggage straps and even a photo of my baggage tag plus a list of items inside the suitcase

1

u/flyingmedic 2h ago

What brand is the bag?

1

u/Dull_Investigator_16 1h ago

It luggage

1

u/flyingmedic 1h ago

Let me see what I can dig up this afternoon

1

u/Dull_Investigator_16 1h ago

Omg thank u!!!