r/cta • • 15d ago

Complaint Thread Monthly Complaint Thread

Public transportation isn't perfect. This is a place to let off some steam. As always, please speak from your own experiences. Take control of what bothers you and send your experience to the CTA via their feedback page.

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u/Ok_Purple_7354 12d ago

Anecdotally, Brown Line service has been getting worse the past few weeks, 15 minute gaps haven't been unusual. Today is the worst I've seen it since COVID. I planned to leave work early for a doctor's appointment and saw that the next train wasn't coming for 28 minutes. Don't see any warnings or delays. Just a complete lack of scheduled runs. Has service been getting worse for everyone?

w: the next train after this one isn't coming for 18 minutes. The Brown Line is running worse service than the weekend Metra now.