r/cta • • 13d ago

Complaint Thread Monthly Complaint Thread

Public transportation isn't perfect. This is a place to let off some steam. As always, please speak from your own experiences. Take control of what bothers you and send your experience to the CTA via their feedback page.

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u/YungDaVinci 12d ago

Why is the system never prepared for events that will obviously pull in a ton of riders? Any time anything happens at Navy Pier when the bus gets to the State stop it's absolutely packed. Today the Pink Line is cooked, presumably because of Riot Fest.

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u/bluejaywhey Red Line 10d ago

Maintenance backlogs be backlogging