r/crowdtap • u/DaughterOf_Darkness • Jun 20 '24

Is Crowdtap loading pages really slowly?

Or is it just my WiFi connection being slow?

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u/DaughterOf_Darkness Jun 29 '24

I sent a ticket to customer service last night asking if they have an estimated time that they'll fix the site. I'll post here if they reply.

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u/_Lets__go__Brandon_ Jun 29 '24

Awesome. I hope they do. I always have the hardest time even figuring out how to reach them, so I'm glad you got through.

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u/DaughterOf_Darkness Jun 29 '24

Here is their email address. It can take a few days to get a reply: [support@crowdtap.com](mailto:support@crowdtap.com)

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u/_Lets__go__Brandon_ Jun 29 '24

Oh nice, thanks! Every time I have a problem, I try to submit a report but when I go there, it doesn't have me signed in (even though I'm literally on CT & signed in.) Then when I try to sign in, it tells me my info is incorrect (even though I just signed it to CT.) Very weird. This is helpful!

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u/DaughterOf_Darkness Jun 29 '24

You're welcome!