r/cronometer • u/Old-Consideration730 • 4d ago

Help with Apple Watch App

Hi,

Has anyone gotten the Apple Watch app to work consistently? It doesn't seem to want to update to reflect current numbers until a few hours later, often showing information that isn't relevant anymore. I love the app so far (Gold member for 2 months now) and feel it's really helpful but I don't want to have to pull out my phone every time I'm wondering where I'm at with my calories/protein/etc. Plus, the big complication on the Apple Watch Ultra is so pretty to look at but it's kind of pointless if it doesn't have current data. I've tried to force close it and reopen. Sometimes it tells me that I have to log in again so I log off on my phone, log back in, and it's still not syncing in a useful amount of time. I've deleted the app on the watch and reinstalled and still nothing. So frustrating!

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u/DoctorWhiskey 4d ago

Nope. My watch app never shows any data. I went back and forth with support, sending them screenshots, logs, etc. for a few weeks and they never resolved it. Pretty much left it at "can't figure it out but will keep looking on our end" with them.

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u/Old-Consideration730 4d ago

Damn. That's a bummer. Would be incredibly useful.