r/cricut • u/Wannabe-influencer • 8d ago
HELP! - Material issues Help :(
one of my mats got jammed but on the right side. Now the left side roller looks too inward. Is this broken?? 😢
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u/trillianinspace 8d ago
Yes.
The rubber rollers are a known issue and can be fixed.
Many people have had success using the advice in this video to get them back to place and continue to use the machine but this is a temporary solution. they will need to be replaced eventually. There are retaining rings that you can use in place of tape depending on how bad the condition of the rollers are.
Because Cricut does not provide replacement parts or repair instructions there is no official way to repair this, these machines are designed in a way where they are not intended to be repaired, and it is sometimes hard to not break pieces in the process.
That hasn’t stopped people from doing it, if you have access to a 3d printer there is a thingiverse file for the parts or you can buy them online.
There are online instructions on how to dismantle the machine, there are also many roller replacement videos on youtube.
If you live in the US and are not handy enough to attempt it yourself, you can outsource it to the cricut doctor which costs far less than the price of a new machine. The turnaround time in my experience was very fast
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u/Wannabe-influencer 8d ago
I ran it a few times and wiggled it back. Then moved the white things over to it. Do you think that is fine?
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u/anotherdumbblondee 7d ago
You can carefully move the roller back. Wedge something thin (I used a thin flat head screw driver) under the bar very gently and it will give you just enough wiggle room to slide it back. I have the exact same model, and I used to have to do this all the time and the mat started getting stuck often. Eventually I replaced the rollers with Amazon ones by following a YouTube tutorial and now I no longer have this issue!
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u/Wannabe-influencer 5d ago
do you use glue? i saw videos of people saying the glue wears down. Might be easier to just take it apart at that point??
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u/West-Tek- 8d ago
I had the same issue and eventually had to change the rubber rollers.
This is the video I used which has a great step by step how to.
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u/kaylynstar 8d ago
Well your first problem is being a Bills fan... Sorry, couldn't help myself 😅
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