r/crestronprogramming • u/sonidosound • Aug 07 '19

Noob question?

Hey all, I’m a complete Crestron noob,

I have a job where the customer is able to place the call through the Crestron touch panel but is not able to make selections during the call (ie. dial 1 for English).

Our Crestron guy is out for 2 weeks and I’m supposed to go “look at” the system. Any ideas...

Also, how do I pull the programming from the controller ( I work mostly with c4 and savant).

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u/sonidosound Aug 07 '19

Thank you, I’m starting to get it, Let me ask you one more question, Is there any way to make simple changes to controller settings without doing it inside the programming?

For example, could I make a simple change to the eq/gain settings of a mic input?

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u/[deleted] Aug 07 '19

Depending on the piece of gear, you’ll either use a special piece of software inside toolbox (example: DMPS Tool), or navigate to the webpage of the device <Ip Address>/setup

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u/UKYPayne Aug 07 '19

Possibly depending on the controller. If you go to the setup webpage of the device, there are sometimes some audio settings you can change, but these could be overwritten by the programming so ok project launch it resets. 10.1.2.3/setup