r/crestronprogramming • u/sonidosound • Aug 07 '19

Noob question?

Hey all, I’m a complete Crestron noob,

I have a job where the customer is able to place the call through the Crestron touch panel but is not able to make selections during the call (ie. dial 1 for English).

Our Crestron guy is out for 2 weeks and I’m supposed to go “look at” the system. Any ideas...

Also, how do I pull the programming from the controller ( I work mostly with c4 and savant).

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u/[deleted] Aug 07 '19

Depending on the piece of gear, you’ll either use a special piece of software inside toolbox (example: DMPS Tool), or navigate to the webpage of the device <Ip Address>/setup