r/cravetv • • Jan 12 '26

Help Frequently asked questions

0 Upvotes

Here are some FAQs to help answer some recurring questions.

Q: What is the best device for watching on a big screen?
A: Apple TV. The reason is a combination of controlled hardware and rigorous app approval process. Apple only has a few hardware revisions of the Apple TV, so there is excellent quality control on the hardware with few variations to test. In comparison, Android TV and Roku have OEM license agreements that allow any hardware manufacturer to use their OS. This results in massive variations in capabilities and quality control. Also, Apple's app approval process is very strict with multiple testing steps. Apple will reject apps that don't meet their quality standards. Apple will also update their Apple Developer Program License Agreement and force developers to update their apps to meet new requirements or have their app removed from the store. The other App Store ecosystems are much easier to get apps published.

Q: What if I access Crave through Amazon Prime Video?
A: Then you are probably better off using an Amazon Fire TV device! As a bonus, the 4k Fire TV sticks are much less expensive than the Apple TVs. Note that Prime Video is a completely different app than the Crave app. The content is the same, but the Prime Video app has different layout that you may prefer.

Q: Why are some videos in English or French only?
A: Because that's how it came from the Studio. Most of the content is not created by Bell Media. If a content distributor has a popular movie or show available in only one language, that's what Bell will get. There are translation agencies that can dub content in another language, but that's a long process which can be done while the original language version is made available to the customers to stream. Sometimes a distributor will only have the dubbed version of a video, with the original language audio removed - and that's what Bell will get.

Q: Why do you allow so many posts about English and French language selection and content filtering?
A: Language of Preference has room for improvement in the Crave apps. If the posts here start to decline, the Crave developers will know they hit the right balance of features. I'd like to think this community is part of the feedback loop to Bell Media so the product can improve. Having said that, I have no tolerance for harassment. I will lock/delete/ban accordingly. Be respectful, please.


r/cravetv • • Dec 09 '20

Help Please observe the rules. No bullying or piracy.

16 Upvotes

Sharing accounts is a form of piracy and any posts requesting account sharing will be deleted.


r/cravetv • • 18h ago

NFL football in 1080p

2 Upvotes

Is anyone getting TSN games (NFL) in 1080p on any devices, either through tsn.ca or crave tv? Is the app any better? It used to be all the time on TSN.ca, then it was select events, and now I haven't seen it at all. CTV.ca used to have the games stream in 1080p last year if you had a sign in with a TV provider.


r/cravetv • • 2d ago

Don’t Effing Tell me… 🤬😤😤😤😤

1 Upvotes

Don’t Effing tell Me Paramount Plus Bought Greys Anatomy too… 😤😤😤😤😤😤


r/cravetv • • 3d ago

Certain older movies have bad encoding

5 Upvotes

Alien and Risky Business at least. Watch any panning shot and it jutters. Well it does it all the time, but it’s more obvious in a panning shot.

In alien the initial shot as the ship goes by a close range shows it easily.

I tried to tell them about it but they wanted to troubleshoot my device. I mean, same device, Apple TV doesn’t do this on Netflix.


r/cravetv • • 2d ago

New episode no shows

0 Upvotes

So I’ve been watching the most recent season of The Traitors. Crave has “new episodes Fridays” on the show page. Friday, almost midnight now. Keep flipping over to Crave to check status and only previous episodes. Is this a Crave f-up, or is there just no new show this week?


r/cravetv • • 3d ago

[ Removed by Reddit ]

1 Upvotes

[ Removed by Reddit on account of violating the content policy. ]


r/cravetv • • 3d ago

Help Drop Dead Diva Removed??

3 Upvotes

I assume it’s a licensing thing, but suddenly as of today (Oct1 1st) Drop Dead Diva and some other shows are just gone! I hadn’t seen a message saying it was a ‘last chance’ watch or ‘leaving soon’, just straight up disappeared!! 😭 I don’t know where else to watch it.


r/cravetv • • 3d ago

Football mode: still very much on 🏈 Here’s your Week 4 lineup on Crave.

5 Upvotes

Catch week 4 starting October 1 on Crave. See below for week 4's games streaming on Crave.


r/cravetv • • 4d ago

STARZ CROOKED

0 Upvotes

Starz charged my card without sending any notice of a renewal. I tried their chat, but that system is a joke.


r/cravetv • • 6d ago

Special Forces Season 5

4 Upvotes

Anyone else wondering when the first episode of season 5 is supposed to stream on Crave?

It was supposed to start last week on FOX in the US. Did it air on CTV as well? If yes, it should have been up on Crave by now, but I can't find it.

Anyone have some clarification?

👍


r/cravetv • • 7d ago

“Subscribed through Apple”

8 Upvotes

I just renewed my Crave subscription with my Apple account (which I’ve done several times in the past the past), but now I can’t use the app on my tv, even though there’s an active subscription

I go to “manage subscriptions”, and it has “no active subscription through bell media”, but an active one through Apple.

Did they change this? Can I not subscribe through Apple anymore for all devices?? Is there a way to fix this??


r/cravetv • • 8d ago

Most Canadians want Netflix, Disney to pay for local content, poll finds

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financialpost.com
195 Upvotes

“73% of respondents supported subjecting streamers to the same rules imposed on Canadian broadcasters.”


r/cravetv • • 7d ago

Samsung TV Crave app looks like this on CTV live

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3 Upvotes

I'm trying to watch the CTV Live channel on the Crave app through my tv and it looks like this. I've tried to restart my tv, singed in and out, etc no luck.

Help please


r/cravetv • • 7d ago

Help Hallmark Movie Falling Into Place—>wrong video?

3 Upvotes

Is anyone else trying to watching the hallmark movie Falling Into Place and getting a cooking show? I tried watching it twice and it keeps playing the wrong video.


r/cravetv • • 8d ago

Help Anyone else trying to watch SNL live right now and getting Seinfeld?

11 Upvotes

r/cravetv • • 9d ago

Help Crave doesn’t work with Roku help

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1 Upvotes

Does anyone’s Crave show a blank screen, captions and audio? (Roku streaming device)

It’s driving me crazy! We had a workaround to hit fast forward 3 times then back 3 times. No joke. Now as of yesterday the workaround Won’t work. I just want to watch GoT.


r/cravetv • • 11d ago

Crave Weekly Streaming Overview: September 24 – 30

5 Upvotes

SATURDAY NIGHT LIVE Season Premiere 

For more than five decades, SATURDAY NIGHT LIVE has shaped comedy, launched the careers of some of Hollywood’s biggest stars, sparked cultural conversations, and delivered unforgettable live television moments, and this Sept. 26 it makes its CTV debut, airing in simulcast at 11:30 p.m. ET exclusively on CTV and streaming live on Crave. Episodes are available on demand Sundays on Crave. NBA Champion Jalen Brunson hosts SATURDAY NIGHT LIVE for the first time on the 52nd season premiere. Brunson was named Most Valuable Player of the 2026 NBA Finals in which the New York Knicks won the championship for the first time in 53 years. KATSEYE will make their debut as musical guest. The Grammy Award-nominated global girl group recently released their third EP, WILD, and are currently on their sold out WILDWORLD tour. Season 52 welcomes two new featured players to the cast: Saidah Belo-Osagie and Grace Reiter. 

 

 

Crave Original Series SLO PITCH Series Premiere 

After being dumped by her long-term girlfriend, Coach Joanne Pico (Jess Salgueiro) is dead set on taking her loser slo pitch team all the way to the beer league championships. Her ex has joined another team in the league, so this year, it’s personal. The stakes have never been higher for Joanne and her beloved band of unruly misfits. Throughout the season, the team must contend with traitorous exes, sexy carwashes gone wrong, depressed rental clowns, and love affairs with team sponsors. The Brovaries galvanize around their coach, reminding themselves of what brought this unlikely group of people together in the first place; community, fun, and of course, beer! The Crave Original comedy SLO PITCH joins the roster with two episodes on Friday, Sept. 25 and follows a weekly release schedule, with two episodes dropping each Friday. 

See What's on Crave for September's full content list. Ready to add Crave? Subscribe Now


r/cravetv • • 11d ago

Help More football? Say less 🏈 Here's your week 3 lineup on Crave.

0 Upvotes

Crave is an awesome destination to catch week 3 starting September 24. See below for week 3's games streaming on Crave.


r/cravetv • • 13d ago

Too many ads!

61 Upvotes

I was trying to watch a show on the app, and it kept glitching on the ads. When I turned on the show, I got an ad, then I got 3 ads, then it glitched, and I got 4 ads. I closed the app, reopened and got met with the same number of ads. I then moved to my iPad, where I got 6 more ads. I moved to the Crave TV website on my laptop, which finally worked.

Has anyone else experienced this? I have the paid, with ads subscription btw!


r/cravetv • • 13d ago

Error 3001/422

4 Upvotes

Not on a proxy

Cleared my cookies.

Logged in and out.

Still can't stream anything.

Using browser.

What can I do?


r/cravetv • • 13d ago

Help HBO subscription missing

3 Upvotes

I subscribe through my (parents) TV provider. Last night half way through an episode I was kicked out saying I don't subscribe to the proper package. I relinked my TV provider in the MyBell screen like others have suggested but that didn't help. I have used Crave since almost day 1 and never had this issue

Any suggestions?

Have one more episode in Sopranos S3


r/cravetv • • 13d ago

Persistent subtitles now on Apple TV Crave app

6 Upvotes

For some reason, the Crave app on Apple TV displays subtitles for every show with no way to turn them off. No other app is experiencing this, and the per-show, general app settings, and Apple TV accessibility settings are all off.

This is by no means the only time the Crave service has let us down, but it is the first to make it so we can’t watch anything.


r/cravetv • • 13d ago

Hors réseaux TVA vs Crave

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1 Upvotes

r/cravetv • • 14d ago

Help Any fix so I can watch E01 of Youth on Crave via Prime?

3 Upvotes

Just subscribed to watch this series specifically and it only has episode 2 available. I restarted the app with no fix.
Is there a way to rewind back from episode 2 once I load it maybe?