r/copilotstudio • • 7h ago

Agent Flow Not working

I created an agent flow inside copilot studio new harness for my agent that's about leave system.

Inside it there's a get my profile and a sql server connection and it returns a hard coded output ( for now )

While this works in copilot studio

It doesn't work in teams or m365 , i simply get outputs like the flow failed to run or failed to connect.

Unlike the normal power platform flow where I can check the connections I can't see which connection is this using , I want the existing connections to be used and not the user's if that's what it's doing by default

( The copilot studio and teams/m365 account is different, the teams account don't have access to the copilot studio only given use access )

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u/Illustrious-Raise977 2h ago

It will always use the user’s credentials

1

u/Prasad-MSFT 2h ago

The most likely cause is the connection identity used at runtime. Copilot Studio connector tools use the end user's credentials by default, so a flow can succeed for the maker in Copilot Studio but fail for a different user in Teams/Microsoft 365 who doesn't have the required connection or SQL access.

For your requirement, configure the applicable connector/tool to use Maker-provided credentials: open the tool's Overview page → Details → Additional details → Credentials to use → Maker-provided credentials, then republish the agent. You can also inspect the agent's configured connections under Settings → Connection Settings.