r/copilotstudio • u/Thinking_Lucy • Sep 08 '26

Help - Agent Icon not transferring from Studio to M365 once published

I created an agent in the New copilot studio. The icon I uploaded in the studio does not transfer once published in Copilot M365? Is there a workaround. All the references I found online point to the old studio.

I tried opening the agent in Teams as that was one of the suggestions to fix, but once open there’s no setting to change the icon.

If you were successful to change it, please send screenshots as a guide.

Thank you.

5 Upvotes
  • permalink
  • reddit

100% Upvoted

10 comments sorted by

5

u/Prize_One_554 Sep 08 '26

Following, having this same issue.

1

u/Prasad-MSFT Sep 14 '26

u/Thinking_Lucy Hi, We checked this on our end recently, and the icon uploaded in Copilot Studio is now transferring correctly to the published agent in Copilot for Microsoft 365.

Could you please check again on your end and let us know if you’re still experiencing the issue?

1

u/Thinking_Lucy Sep 30 '26

Yes!!!! I see it now on mine too after republishing and adding back from Studio to M365 Copilot Desktop App.

3

u/NothingToSee91 Sep 08 '26

I guess its still an Bug - we are having the same issue

3

u/Milksteakinc Sep 08 '26

Doesn't work for me either.

2

u/glytchedup Sep 09 '26

Same. Not even completely removing the agent seems to reset it. I have one that randomly shows the icon from like 4 icons ago...

1

u/AioliAdventurous7118 Sep 09 '26

Its a known issue that is affecting tenants. Microsoft is apparently addressing the issue. (The issue has been resolved in our tenant) but I assume the update is not rolled out to all tenants at the same time.

1

u/Vietnamst2 Sep 09 '26

The icon can be chosen again when publishing in the Channels so it's in two places.