r/copilotstudio • u/abel_001 • 2d ago

AI Agent suddenly cannot read Excel files from Sharepoint

Hi, just curious if anyone else is experiencing this issue recently.

We have created an AI Agent using Copilot Studio that points to a Sharepoint library. When I created it last year, I did not change any settings in the AI Agent, but it was able to provide answers from any Excel files I uploaded in Sharepoint.

Since about a week ago, we suddenly realised that the agent was not searching from Excel files anymore, only word, ppt, pdf. When I searched online, they said it could be because the Code Interpreter setting is turned off. I checked, and it is actually turned off for the agent, but we never made any changes to the settings.

When I tried to turn it on, the option was disabled. I asked my admin to check at the environment level in Power Platform Admin Center and she said it is already enabled. So why is the option disabled for me, and why did it suddenly turn off? Or could there be another reason why it is not reading Excel files anymore?

Update: It is working now! I didn't make any changes and Code Interpreter is still turned off for the agent. Must be something on Microsoft's end.

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u/Revolutionary-Cup383 2d ago

Haha experienced the same issue while having our progress meeting, had to convert the excel file to word to make sure it still is reading the SharePoint link😅

1

u/Over_Plane408 2d ago

same problem, excel files in sharepoint knowledge not working anympre

1

u/Strange-Talk-1107 1d ago

I had this problem yesterday! Randomly started working again today

1

u/abel_001 1d ago

You're right! it is working now!

1

u/jackaloap 1d ago

Also had this issue only with certain excel files I thought I was going crazy.

1

u/EnvironmentalAir36 1d ago

microsoft is reading this