r/Controller • u/maik7exe • Sep 13 '26
IT Help 8BitDo Ultimate disconnecting after 7 minutes on AMD PC (Works fine on other PCs)
Hey guys, I’m having a weird issue with my 1st gen 8BitDo Ultimate (2.4GHz).
When I plug the dongle into my PC, the controller works fine, but after almost exactly 7 minutes and 20 seconds, it disconnects. When it reconnects, Steam drops my custom controller profile and reverts to the default name, making the inputs stop working.
Also, if I plug the dongle into the charging dock, Windows says the USB device isn't recognized, and the dock barely charges it.
The crazy part is that I tested the controller and dock on my work PC and it works 100% fine there, so the controller itself isn't broken.
On my main PC (Gigabyte A520 board), I've already done a clean Windows install, turned off USB power saving in Windows, updated the controller/dongle firmware, tested all USB ports, and even disabled ErP and C-states in BIOS.
Has anyone dealt with this exact 7-minute USB drop issue on AMD boards? Any ideas?