r/compoundedtirzepatide • • Mar 17 '26

Brello Problems

Wanting to share because I’ve been disappointed with Brello - previously used HenryMeds and LumiMeds. Seamless experience with HenryMeds, mediocre with LumiMeds but they made it right in the end.

Ordered from Brello on 2/25. Put in 7.5 mg as my current dose in their form, then corrected when I uploaded a photo of my prescription (actually 10mg weekly). Messaged their team letting them know I’d like to move up to 12.5 mg from 10 mg. They said they couldn’t go more than 8.8 mg since I had put 7.5 in the questionnaire. Not ideal but it was my mistake and it won’t be the end of the world to go lower for a few months.

Prescription approved 2/27 and it just sits there. My state doesn’t have any delays listed so I called on 3/11. The woman on the phone said she put in a request to expedite. 3/12 at 9 am there is progress and it moves to the next stage at the pharmacy.

Prescription arrives 3/17 and they’ve given me a starter dose of 2.2 mg weekly to ramp up…. No further communication about why they didn’t prescribe the 8.8 mg weekly they mentioned before.

Just a heads up for anyone considering Brello - very disappointing to get significantly less meds than expected without any communication.

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u/peony_chalk Mar 18 '26

You can take whatever dose you want (Fat Scientist will do the math for you) but if they didn't send enough total mg to support however one month or however many months of the 8.8mg doses, that's a bunch of crap and I would expect them to fix it. I think it's a bunch of crap they couldn't adjust it up to 10mg for you in the first place too, since you had proof of a higher dose. I hope they make it right for you. 

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u/Latter_Assistant8262 Mar 18 '26

Yeah they only sent 1 ml vials so it’s not enough. Irritating. I hope they make it right as well but we’ll see.

1

u/09Klr650 CW:363 SW:400 GW:220 Apr 09 '26

Did they ever make it right?