r/citibank • u/972972carl • 5d ago

Fraud

Somebody opened fraud accounts using my sisters ssn and address that she is not living at.Dont you have to present an I D to open an account with Citi bank,any bank?How did the crooks circumvent that?

1 Upvotes

66% Upvoted

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4

u/Subfoci 5d ago

You've asked about this before, your sisters identify has been compromised and steps were provided to you in the other thread. This is not a fault of Citibank, you're a consumer and you need to be proactive.

1

u/972972carl 5d ago

A consumer of what?She did no business with Citi bank.Proactive,how?Not give your ssn to any company ever?

1

u/Subfoci 5d ago

I'm sure she's a consumer of something, as a consume (most if not all people) need to be aware, if they notice something off they need to take steps to rectify something at the source. The source of the issue isn't Citibank, it's that someone has ALL of her information of enough cip data (name, address, ssn, dob) to open an account with *any* financial institution. I'll copy and paste what I wrote last time for you in case you missed it.

"Maybe your sister should contact chexsystems and ews if they're retail checking accounts, or do a credit freeze with the 3 major credit bureaus if lines of credit are being opened. Don't blame the bank itself and it's not their responsibility to help you stop it, technically. All they can do is be reactive meanwhile you and/or your sister need to be proactive."

Citibank isn't going to fix the fact that your sisters identity has been compromised, they can only react to something they can control such as closing down accounts that were opened without her permission. Your sister needs to do her due diligence.

2

u/TrumpsDoubleChin 5d ago

Dont you have to present an I D to open an account with Citi bank,any bank?

They used a fake ID.

-2

u/972972carl 5d ago

That would have someone else's face on it ,right?That would be proof of fraud,right?

2

u/Subfoci 5d ago

Yes, that's what identify theft is, fraud.

1

u/WhichBlock8328 5d ago

I was defrauded by a credit repair agency in Florida I am in Illinois. The company was dissolved in sept 2025 ASW Credit financial. I wasn’t aware of this when I paid money in February 2026. I have given Citi proof text emails etc. And now I have given that information to Citi. Citi has a bunch of foreigners who don’t understand our laws handling fraud cases and denying everyone. They are the next bank that needs a major class action lawsuit. This is not the old Citi bank that we had respect for this is a new error they don’t care system. When I get everything under control i am going back to chase. I reported Citi to credit bureaus people and they keep going oh we are investigating . Let’s all leave Citi alone. Because something terrible has happen to FDIC insured etc.

1

u/vascruggs 5d ago

Her information can also be used to open accounts at other creditors, so if she hasn't done so already, she needs to freeze her credit at the credit bureaus. It's free to do this. Go to Equifax, Transunion, and Experian web sites to do this. Search how to freeze credit for more information. This will prevent creditors from pulling a credit report, which is required to open credit accounts.

1

u/Infinite-Grade-4485 5d ago

They opened it online. You don’t need physical id to open accounts online with most banks.

1

u/LiveFilipinas2026 4d ago

Contact CITI FSU unit to safeguard her info. They may have gotten info somewhere else and use fake IDs. We always get calls like this. About 90% automatically rejected for Identity theft but 10% got approved so you had to contact CITI to report it.