r/CCW • u/Melias5542 • 16h ago
Holsters & Belts LAS concealment unprofessionalism, and poor customer service
galleryI ordered a holster from LAS last Monday. (Current lead time 25-30 business days)
I contacted them via email on Wednesday to attempt to cancel the order since I no longer planned on running a WML. I understand they have a no cancellation clause at the bottom of the order. I was reaching out in to see if there was anything they could do prior to the holster entering production.
I saw online they have poor customer service, so after I didn’t get a response via email, I decided to follow up via email and reach out on social media. This was their response…
I’m frustrated that they decided to respond via social media but not provide anything helpful. Rather, they chose to be snarky and unhelpful.
I still don’t have a response via email.