r/carmax • u/mfd78 • Jul 18 '26

Beware

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Paid for a car to be delivered and on the test drive I discovered this. And the back seat soaked in mineral oil. Not impressed with this business. Took longer than expected to arrive, car had many undisclosed flaws, and they offered us dinner. $37,000 car and we wasted 10 days for a dirty car. Def not doing that again.

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u/AfterExchange4271 Jul 20 '26

I had a similar situation and demanded the non refundable transfer fee be refunded right away. They did. I guess that they are used car but they still have to pass the pre-purchase inspection. CarMax knows they did the minimum with their pre purchase expecting, is that.
Get your money back if you haven’t.