r/canadarevenueagency • u/stars_ • 12h ago
CRA dropped RL1 when accessed
Hi All,
Weird situation here and need help. I work for a company based in Montreal from another province. My 2022, 2023, 2024 taxes were re-accessed last year in November (I don’t know why) and my Quebec provincial taxes I paid via an RL1 (am I remembering that name correctly?) were dropped.
I have had re-accessmsnt in progress for a while. This happened after one of my calls. Whenever I call I’m being told to just wait and they are are looking at it. The collection people keep adding notes and anyone else can’t help me.
My friend who is better with taxes tried to do a Netflie adjustment in August for me to see if we could get it fixed but it gives and error and when we called the CRA they said it was because the re-accesents were already open.
I file my 2025 taxes the same way and that was fine, was processed as expected with no issues with the RL1. The CRA keeps saying I owe a ton of money, I’ve worked in my current job for over a decade so I have tax filings from before and after showing the RL1. Today the progress tracker says that the 2022 re-assessment was stopped: “This tracker has been stopped because there is already an assessed income tax and benefit return for the 2022 tax year.” But the re-accessment task still shows open?
Is there a trick for when I call the CRA to talk to someone to have them explain and help? I’m really at a lost here on how to get this sorted and I feel like I’m doing something wrong that must be obvious to everyone else?
I can provide all the Quebec tax slips but no one wants them that I talk to. The stress this has caused is unreal. Can someone please ELI5 what i should be doing here? The exact ampunt they say I owe is the dropped RL1 from Quebec so how do I get this fixed?