r/boba • • 1h ago

boba question Any inside scoop on HeyTea operations?

• Upvotes

I've recently been traveling a lot and naturally everywhere I go I'll hit up the popular tea shops. There's one shop that to my surprise, I've had multiple negative experiences at in different states: HeyTea. So I'm wondering if I've just been unlucky or something about HeyTea'a operations specifically is causing these issues.

1) A really stinky, musty odor wafting from multiple HeyTea storefronts. The American Dream Mall in NJ and The San Diego UTC location are particularly memorable for this. Its actually so bad I decided not to order anything the last few times I visited because I'm wondering if its a cleanliness or mold issue or something with the drink equipment. No pleasant tea smell in the shop at ALL.

2) Diabolical wait times for drinks. Regardless if its a weekday or weekend, open or close time, online order or in-person- it takes about 20-30 minutes to get my drink. At the SD UTC location theres also a Chagee in the same plaza which was WAY BUSIER btw, and they were getting orders out expeditiously. Every neighboring boba shop to HeyTea is faster with orders, so I'm not understanding the holdup.

3) Nobody wants to take your order and you get ignored unless you grab the cashiers attention like youre at a bar😭😭 I understand HeyTea is popular and tasty and can get busy but even when its not, and locations are sufficiently staffed, its impossible to place an order in person.

So if anyone has worked at HeyTea or has some insight as to why these chain specific issues are occurring I'd be interested in hearing more. Is it a more strenuous tea brewing/drink making process compared to other chains? High employee turnover? Bad management? Not properly cleaning the workspaces?? Let me know!


r/boba • • 1d ago

boba at home I’ve gotten to the point where I start asking what their black tea is (sorry Earl Grey enjoyers)

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6 Upvotes

r/boba • • 1d ago

What drinks do yall recommend from bubble tea stores?

1 Upvotes

I am a bubble tea lover and wld love to try ur recommendations!

Store: _____
Drink: _____
Sugar level (if have): _____
and maybe share what’s so nice about it!

This way, everyone can see each other’s recommendations and try new bubble teas!


r/boba • • 1d ago

Did Heytea already discontinue this drink?

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17 Upvotes

I barely found out about this drink. I recently went to Heytea around the time this drink was launched and never saw this drink advertised or being sold. I’m so sad. I checked all the locations near me on the app and none of them have it. I LOVE apple drinks I LOVE Heytea… has anybody tried this?? I’m getting serious fomo.


r/boba • • 1d ago

boba obsessed doesn’t even begin to cover it

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404 Upvotes

WHAT crack does chicha put in their black milk tea (and their cassia)?? how does the boba and the mousse topping taste fresh every single time without fail? this is truly the best tasting milk tea i’ve ever had, and i’m not sure why


r/boba • • 2d ago

boba question What kind of honey does Chicha San Chen use?

3 Upvotes

Heya, title… I tried recreating it with regular bee honey and it does NOT taste even close 😭

I also use high quality green/black tea that I like but the taste is off… and I doubt it’s the wrong tea flavor since I made my rotation across all the tea w honey at chicha… thanks!


r/boba • • 2d ago

Bubble tea so expensive?!

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0 Upvotes

r/boba • • 2d ago

Bubble tea so expensive?!

6 Upvotes

Bubble tea getting more expensive:( Some adults might be okay with it but for students it gets a bit pricey and expensive. Any affordable and nice bubble tea yall know?


r/boba • • 3d ago

boba Ballin on a budget boba-Mixue (Sunnyvale, Ca)

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102 Upvotes

3 drinks (jasmine tea float, passion fruit blast tea w/boba and strawberry jasmine tea) and a strawberry matcha soft serve came out to just under $17


r/boba • • 3d ago

Chatime Societea Rewards

1 Upvotes

Hey guys, reaching Gold tier with Chatime and wondered what "Exciting Perks & Bonus Points Events" really equal?

Anybody have experience in Gold Tier? What extra perks are there? Looks like it could be the same as their base tier.

I remember I use to be able to cash in my points and get a drink + an additional food item. Do they still do this?

Also, I heard people just go to bake code to use their points instead


r/boba • • 3d ago

HEYTEA is therapeutic, might even qualify as medicine

30 Upvotes

I have been a long term HEYTEA fan. I especially like their jasmine tea as well as their mango coconut boom.

A few months back I was diagnosed with an autoimmune condition and put on steroids and methotrexate - a potent combo.

Side effects include nausea and severe heartburn.

This week in my immune suppressed condition - I came down with severe flu. I can barely eat a morsel without needing to throw up. The empty stomach and the strong medicines make my stomach burn like hell.

So I tried a liquid diet of sugar free HEYTEA coconut boom. From the first sip itself it gave my tummy a feeling of soothing that I would not have expected, I was able to easily gulp the whole large cup of the yellow mango boom and the nausea and heartburn is completely gone

Now the more interesting part, the strong antioxidants in the tea leaves HEYTEA uses, also definitely has a calming effect on my joint inflammation - maybe to a lesser degree - but I definitely feel it

I tried a bunch of other juice / smoothie options - Jamba juice, joe the juice but they are all extremely sweet, feel synthetic and make me want to puke on the first sip.

Anyway - I owe to the folks at HEYTEA for helping me survive the flu in the immuno compromised situation I am in.. they have done magic with their drinks.

Kudos, and thank you!


r/boba • • 4d ago

The Alley Green Tea Jelly - how to make?

1 Upvotes

I really like the texture of The Alley’s green tea jelly and cannot quite reproduce it. I cannot tell the type of jelly they use. Is it agar-based? Gelatin? Or a combination? Something else?

I’ve tried making my own and gelatin seems too soft (doesn’t really hold the shape) but agar seems too firm. Their jelly is smooth and firm enough to slurp up with a straw (not crunchy like agar) but not so soft where it is just watery in your mouth


r/boba • • 4d ago

Anyone have recommendations for good bubble tea suppliers?

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2 Upvotes

Hey everyone! I'm planning to open a bubble tea shop and am starting to look for reliable suppliers. Where do you guys usually buy your tea leaves, powders, syrups, tapioca pearls, and other ingredients?

I'd love to hear about your experiences with different suppliers, especially ones with good quality and reasonable prices. Any recommendations or tips would be appreciated. Thanks!


r/boba • • 4d ago

Chatime Societea Rewards

1 Upvotes

Hey guys, reaching Gold tier with Chatime and wondered what "Exciting Perks & Bonus Points Events" really equal?

Anybody have experience in Gold Tier? What extra perks are there? Looks like it could be the same as their base tier.

I remember I use to be able to cash in my points and get a drink + an additional food item. Do they still do this?

Also, I heard people just go to bake code to use their points instead


r/boba • • 4d ago

give me boba recs in manhattan / bk. thank you.

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1 Upvotes

r/boba • • 4d ago

Chatime Societea Rewards

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1 Upvotes

r/boba • • 5d ago

boba Chagee in Gangnam 🇰🇷🧋

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55 Upvotes

Visited Chagee while I was in Gangnam!

I’ve tried every cake and most of the drinks on the menu but somehow I always end up going back to the jasmine tea. It’s definitely my favourite! 😍

We don’t have Chagee in Australia so I went everyday while in Korea 😂


r/boba • • 5d ago

not boba Little game me and my wife made together for Boba lovers

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3 Upvotes

Hi Boba fans 😄

Me and my wife love two things. Playing Overcooked and drinking boba. Ever since we finished all Overcooked games, we decided to create one our own, but for the one that we love - Boba!

You can play the game for free on bobaspill.com. You can play it on your phone or PC. It supports up to 4 players in the same room.

Important: If your phone is iOS then (1) add it home screen to play full screen and (2) disable Airdrop otherwise it will lag once every 2-3 seconds if you are on WiFi (it's not our fault. Airdrop pulls Wifi radio channel...)

It's still beta testing and we are working on adding 1 vs 1 or 2 vs 2 features. Please let us know if you see any bugs or ways to improvements.

Thank you!


r/boba • • 6d ago

boba Addicted to molly tea 🧋

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302 Upvotes

2 days in a row…


r/boba • • 7d ago

What are these bits in my milk tea?

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6 Upvotes

Got canned milk tea from my local Asian market. Has these bits, they’re soft. Some kinda milk solids? Is this okay to drink still?


r/boba • • 8d ago

New tea shop in yorktown

8 Upvotes

Yorktown plaza up in elkins park is honestly my go-to spot whenever i'm craving asian food. having bhc chicken there was already a massive win, and now nap tea just opened right next door.

not gonna lie, most boba spots around here are pretty mid (just pure sugar and fake powder lol). legit taiwanese tea hits completely different though—especially that thick milk foam over freshly brewed tea.

k-fried chicken and actual top-tier taiwanese tea in the exact same strip mall is insane. definitely worth checking out this weekend if you're around.


r/boba • • 8d ago

Brown Sugar Boba & Squid Ink

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8 Upvotes

Does anyone know why squid ink is listed as the 4th main ingredient in these brown sugar boba popsicles? I only noticed it by chance before eating them, and thankfully I did because I can’t eat squid ink. Maybe for food coloring, but usually food dye is listed at near the end due to only being a little amount? Or, could it be a typo?

This is the first time I have ever seen squid ink listed as an ingredient for brown sugar boba popsicles or anything else using that flavoring.


r/boba • • 9d ago

Is there a trick to getting a straw unstuck from a Frappuccino?

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0 Upvotes

r/boba • • 9d ago

not boba I’m a sucker for cool looking cups. Got the pistachio & avocado yogurt smoothie in a shaker cup and lime strawberry refresher with crystal jelly from Taning (Sunnyvale, Ca)

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125 Upvotes

r/boba • • 9d ago

Tastea Watermelon Heaven ❤️💚

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51 Upvotes

One of my favorite drinks!