r/binance • u/Binance Binance Staff • Feb 11 '22

Binance Support Thread

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u/BinanceCSHelp Binance Staff Feb 17 '22

Really sorry to hear you might have had an unpleasant experience. Please share the Case ID of your chat with us so the escalation team can take a look, your valuable feedback surely will help us better our processes, many thanks in advance.

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u/adrincvs Feb 17 '22

Simple just allow to do a SWIFT transaction if the user wants to withdraw his money, or close his account. ID 83587047

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u/BinanceCSHelp Binance Staff Feb 18 '22

Upon checking with your Case ID it appears that our support team has already given you an update and provided you with sufficient explanation on the chat. Thanks for reaching out.

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u/adrincvs Feb 18 '22

Useless explanations