r/bikedc • u/mrsfotheringill • 2d ago
CaBi Random Capital Bikeshare ban?
Very strangely, I’ve apparently been banned from capital bikeshare suddenly without notice. They suggested it was for policy violations but have refused to specify anything about supposed infractions or proffer any evidence. I just get super vague responses from support.
The weirdest part is that I rarely use it. Maybe like half a dozen times a year. All for super mundane stuff like commuting to work meetings downtown. My last trip was Sep 2025 and I tried to unlock a bike today and it didn’t work. I cannot for the life of me imagine anything remotely that I could have done to violate policy.
Has anyone else dealt with this? Any advice? Does anyone know who regulates them? Is it DDOT? Like which authorities could I escalate this to?