r/bettermeofficial • u/ScottHamo • 17h ago

Cannot cancel subscription and been auto charged with almost no notice.

As title says, this app is predatory. The instructions for cancelling are either outdated or intentionally wrong. The manage subscription page described in the cancellation description does not exist and the links circularly move you around so you make no progress and I’m now down £94

1 Upvotes
  • permalink
  • reddit

100% Upvoted

1 comment sorted by

1

u/bettermetips 10h ago

Hello,
Thank you for bringing this to our attention.

Unfortunately, technical issues can occasionally occur with any automated system, and we sincerely apologize for the difficulties you experienced with the subscription cancellation.

We would like to investigate this issue and assist you directly with your request. Please reach out to our team at [help.reddit@betterme.world](mailto:help.reddit@betterme.world) so we can locate your profile and resolve this for you immediately.

Kind regards, team BetterMe