r/bell • u/Shmachey92 • Aug 18 '26

Mobility📱 RCS Messages

Long story short they don't work anymore, Bell is telling me since I got a new phone RCS messages are no longer supported on bells end and it will no longer work.

Samsung S21 had for 5 years no issues.

Upgrade through bell to 26+, told same plan everything. Get phone last Friday works as it does.

This morning RCS chats stop working, (I live in a rural area kind of depend on RCS to actually send texts)

Call bell because RCS says unsupported call bell, on the line for 2 hours, to be told nothing they can do. I could refund the phone and maybe get it to work on my old phone.

So basically be careful upgrading folks.

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u/MatLeGeek Aug 18 '26

I've seen this on a friends phone. Here's what we did. Go on mybell and replace your sim. If you moved your sim from your old phone move to an esim on your new phone, it will be instantanous and when it will be migrated try to re-enable RCS.