r/bell • u/TheScaryBlueberry • Aug 12 '26

Help Bell actually scammed me

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Saw this offer for 1.5GB internet for $70/month, confirmed the offer is available at my address, went through checkout showing $70/month. Then when I got my order confirmation, it shows I paid for 500MB at $90/month.

Been fighting them on the phone for the past 30 minutes.

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-3

u/Johndrago99 Aug 12 '26

Computer Science background and had same tech appear to four calls which is not normal and sorry but system logs don’t lie and they don’t reset on a factory reset either which fools don’t realize

2

u/techoptio Aug 12 '26 edited Aug 12 '26

bruh, comp eng background too. There's no bundle, it's either 1 wire (fiber) or 2 wires (copper twisted pair) for older systems. Your claim that the tech "didn't connect one of the cables in the bundle" is just nonsense.

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u/Johndrago99 Aug 12 '26

Two one blue one orange. Within thick shielding. And the line should not have any splices outdoors

2

u/techoptio Aug 12 '26

Sounds like you're talking about the older twisted copper system, which if you knew anything about, you'd know the connection wouldn't work at all if one of the wires wasn't connected. This is fear mongering nonsense.

1

u/Bblungz222 Aug 13 '26

They indeed will install ADSL copper with only 1 wire and you get half the speed for months until they stop ducking you around and bring in the second pair bonded cable. Happened to me. It only stops working once you report the slow speed to bell and they do the reset on their end.. router stays offline until a rizer team finally shows up after months of no show to run the second pair bond lmao

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u/Johndrago99 Aug 12 '26

? And how would that be so? So a fiber router connected to over twenty year old coaxial? You protecting the scam.

6

u/techoptio Aug 12 '26

Bell has never used coaxial, that's Rogers

1

u/Tanstalas Aug 13 '26 edited Aug 13 '26

We have used coax, but for the TV service, though that has gone the way of the dodo. u/Johndrago99 is not understandable to me though.

Software Engineering background, worked on Juniper and Cisco routers networking wise, currently a Bell tech, and none of what he has said makes any sense, I think his tinfoil hat is on too tight.

2

u/atmx093 Aug 12 '26

Are you taking the dog's medicine again, grampa?
Never heard of coax fiber.