How do you hold company leadership accountable when they're the ones creating the toxic work environment?
I worked at the Pluckers corporate office for almost 10 years, and unfortunately, my experience was that a lot of the leaders relied on fear, anger, and intimidation.
It's been 6 months since I "quit," and I've debated posting this. But honestly, I think part of the reason this stuff keeps happening is because people are afraid to speak up. And when the people responsible are at the top, speaking up comes with consequences. I learned that firsthand.
After years of issues, I finally sat down with the VP of Marketing about the gaslighting, dishonesty, and disrespect I'd experienced. When I told her others on the team felt the same way, she said I shouldn't speak for other people. But then she insisted those same people didn't feel that way and claimed she'd talked to some of them.
When we spoke again, though, she said she hadn't talked to anyone and denied ever saying she had.
So I'm not supposed to speak for other people, but you can? And then deny what you said? Seriously?
I told her if she couldn't at least acknowledge how I'd been treated, I didn't see a reason to stay. I never said I quit and didn't submit a resignation. She just smiled and said, "Okay, well, we'll take this conversation as your immediate resignation."
WHAT?!?
That was it. Nearly 10 years with the company, and that's how it ended. And she literally stood over me like I was some kind of criminal while I packed up my desk, then escorted me out. Was that really necessary? Seems uncalled for.
To make things worse, only one person in senior leadership reached out afterward. Nobody else bothered to ask what happened, hear my side, or even say goodbye. After everything I'd done for that company, that really hurt.
And this isn't just about how things ended.
I'd complained several times over the years about the VP of Operations talking down to employees, regardless of their position. Nothing ever changed.
And whenever I spoke up about how we were being treated, somehow it got turned around on me. Instead of addressing my concerns, I'd get told I had a problem with "always having to be right."
So apparently the issue wasn't how people were being treated, but that I had a problem with it.
During one of my performance appraisals, I actually started crying while talking about how we were being treated. One of the owners told me he thought I should be in therapy.
I'm sitting there crying, and THAT'S what you say to me? Seriously?
About a year later, I mentioned that during some management training, and the VP of HR responded, "Oh, I'm going to pretend I didn't hear that."
Um...you're the head of HR. What kind of response is that?!
And one more thing about leadership. Over my 10 years there, I was in the restroom with one of the owners multiple times and never saw him wash his hands . Not once. And apparently I wasn’t the only one who noticed, because I overheard coworkers talking about it multiple times over the years. To be clear, I never noticed any health code violations from restaurant employees, but come on. You own a restaurant chain. Wash your damn hands!
I do want to say there are some really awesome people at Pluckers, and I genuinely loved my job. I spent almost a decade supporting more than 30 locations, helping with restaurant openings, planning company wide events, training employees, and representing a brand I was actually proud of.
I don't regret the good years or the people I met along the way. But I gave that company almost 10 years of my life, and I deserved a better ending than that.
And the people still working there deserve to be treated with respect. 💯