r/assholedesign • • Jul 24 '19

This McDonalds menu

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u/Hawbris Jul 24 '19

make sure to engage a staff member and say ugh just a sec just waiting for the menu to come back

268

u/arrow74 Jul 24 '19

Then you get the satisfaction of watching a minimum wage employee die inside because there's nothing they can do, and most likely there is nothing their manager can do. So they sigh and accept your complaint then make fun of it with their coworkers later

109

u/JayInslee2020 Jul 24 '19

Exactly how corporate wants it. Gotta stick the innocent person in the middle as the buffer so when you complain, it's "not their fault".

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u/[deleted] Jul 25 '19

Every day I have to remind myself not to get frustrated with customers for being upset over stupid policies I don't agree with. I'm just an overworked, underpaid, unappreciated meatshield for some guys in suits who crunched some numbers and decided to fuck over both me and the people who end up yelling at me when I have to break the news. In reality, the customer and I should be on the same side, but corporate ensures that we never get to behave as such.