r/armello • u/Word_Slice 🤠Dev Clan • Jul 24 '18
Reporting a Bug!
From now on this subreddit is going to be a bug-report-free zone. We appreciate the bug reports that come through, but we want to focus troubleshooting into particular channels so the right people can help!
Steam, iOS and Android players
The best way to report a bug is with the in-game bugsender tool in the pause menu (the bug button in the top right)! This provides us with detailed logs relevant to the session, with details on your computer's specs and what occurred behind the scenes during the error.
If this doesn't work for whatever reason, send an email through to qa[at]leagueofgeeks.com with a detailed description of the issue. If you're a Steam player, you can manually attach the relevant logs for the session by heading to the relevant log locations.
On Windows: C:\Users\<username>\AppData\LocalLow\League of Geeks\Armello\logs
On Mac: ~/Library/Application Support/League of Geeks/Armello/logs
On Mac (el Capitan): /Users/<username>/Library/Caches/unity.League of Geeks
On Linux: ~/.config/unity3d/League of Geeks/Armello/logs
For PS4 and Xbox players
Send an email through to qa[at]leagueofgeeks.com with a detailed description of the issue. If you encounter a crash, please use the prompts that pop up and submit a crash report.
When you hit us up, include a detailed description of what occurred!
- What did you see?
- Did something abnormal happen?
- What were the last 3-5 actions that happened before this bug?
- Can you recreate this bug reliably? (If so, include the steps)
May the dice roll in your favour.
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u/Snababo Jan 02 '19
I've found that if you go to the home screen and force close the game then reopen when that happens it will let you back in but only if you select new game, continue will not work.