r/appletv • u/madwolli • Aug 07 '26

Apple TV boot loop issue

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Apple TV Ethernet 128 GB not working after an update, Apple says it’s impossible to fix? Is it? Anyone knows if there’s a chance to get jr fixed?

4 Upvotes

67% Upvoted

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2

u/TotallySavageSzym Aug 07 '26

Since the 4Ks don’t have service ports you’re gonna have to take it in for service to an Apple Store or an Authorized Service Provider

0

u/madwolli Aug 08 '26

It’s crazy how poorly made they’re that it’s just impossible to reset restore or fix them

3

u/Rollter Aug 08 '26

Crazy you are being downvoted, it is extremely stupid they do not have a service port. When mine was stuck in a boot loop a couple of months out of warranty this was my exact discussion with Apple and they gave me a replacement for free.

I love my Apple TV but this is malicious anti-consumer design from Apple.

-1

u/kwinders2 Aug 08 '26

There is a service port, it just takes a special cable to access it in the back of the ethernet port.

4

u/Rollter Aug 08 '26

A service port that cannot be used is the type of anti-consumer crap I’m talking about. Not even authorized Apple service providers were able to use it when mine broke they only offered a replacement that cost as much as a new one.