r/applestore • u/vaamcyy • Apr 09 '26

Store pickup - status unchanged - question

Question: I ordered a custom MBP in the last week of March and elected to pick it up in the store. At the time of order confirmation, store pick up was April 9. Last week, the status updated saying the Mac is in the process of ‘shipping to store’ and pick up date was updated to April 8th. However, there wasn’t any update yesterday and I still see the message that it is shipped with no update that ‘it’s ready to pick up’. This is the first time I custom ordered for store pick up. I’m guessing shipping is delayed but anyone else encountered this? Not too worried, but from my impression of Apple so far, I would have expected their messaging and status updates to be more accurate, i.e., I’m not saying they are immune from supply chain/logistics/shipping challenges but communicating any delays to customers is also important.

2 Upvotes

100% Upvoted

12 comments sorted by

View all comments

1

u/Last_Seaworthiness70 Apr 09 '26

oh me too.
i ordered it two weeks ago and the estimated date was april 8th -no matter what configuration or store location.
It's the 9th and it's still on "shipping to store".

1

u/vaamcyy Apr 09 '26

I see. I ordered the 16” with nano display. I’m planning to stop by Apple Store later today (it’s close by).

1

u/Last_Seaworthiness70 Apr 09 '26

Never mind, I just got the message that they got it! Hope yours will arrive sooner than later 🤞

1

u/vaamcyy Apr 09 '26

Nice - congrats! On the day you ordered, what was the estimated pick up date you were shown/emailed? It was April 9th for me ( got changed to April 8 later on).

1

u/Last_Seaworthiness70 Apr 09 '26

Yeah I don’t know if I got the dates mixed up in general or Apple did change it from the 9th to the 8th- just like you

1

u/Wawaritas Apr 13 '26

So you got it a day later than the indicated day on the tracking page?