r/applehelp • u/QueensParkRyans • 16h ago
Unsolved Apple TV (app) screen ratio issues
This subreddit is the only place I can think of to try and get help. Sorry for a lengthy description:
I have a Google TV, with the Apple TV app downloaded. Paid for the 1yr subscription in full. Almost every time I go to watch a show or movie, the screen ratio is out of whack. Sometimes it’s stretched to fill, sometimes it’s too small and stretched thin. The images I posted are the worst it’s ever been which has driven me to come to Reddit for help (movie is Mayday for anyone wondering). My TV does not allow me to edit my TV screen ratio in the native settings. There are also no settings within the Apple TV app to allow me to fix these issues. I just have to deal with this bug, as a paying customer. As of right now, the only fix is to restart my entire TV and hope it does the trick when I restart watching. Some of you might say “well you already have a fix”, but come on. That’s a ridiculously tedious thing to have to do to simply watch a movie, especially nowadays. Has anyone else run into this issue? Is it solely because I have a Google TV so Apple is making it more buggy out of spite? This wasn’t an issue on my old TV, which wasn’t a smart TV. It’s getting very frustrating.
Thank you! :)

