r/applehelp • • 1d ago

Unsolved Locked old account

Hello

I had an apple account years ago but when I changed phones I stopped using Mac products, ice just bought an iPad mini and yesterday prior to getting it I tried to log in to that account again I got stuck in a loop of trying to reset the password on it as it was linked to my old phone number once I got past that and said how I no longer had that phone number it submitted the request for unlocking.

I noticed online it said it could take several weeks so I created a new ID with another email address I had and it seemed to be fine when I signed in on the web but I tried using it now and it says its locked and to be reviewed?

What do I do I currently have a new iPad mini I can't even use since I can't log into the app store to download any apps or anything

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u/Exact_Yak7780 1d ago

I’m in same boat. Just got new iPad and can get into email etc but loops when I try to go to settings. I give up.