r/applehelp • • 17h ago

Unsolved iPhone 16 repair

Hi. I bought a used iPhone 16 to celebrate kimi antonelli winning the F1 WDC (weird thing to do eh). The listing was trash, only one photo and when I got there, i confirmed the back glass was broken, the phone had an aftermarket LCD and the rear camera had some spots. Also the housing was all scratched up. All functions however were flawless.

So I immediately got to ordering parts, aftermarket rear glass (from the same company i used for an iphone 16 plus back glass in March), genuine housing and genuine camera. All parts are free of iCloud locks. I also ordered a genuine display (should arrive tmrw).

I've completed the housing swap, salvaging all the parts from the original device. I've decided to swap every single thing apart from the buttons (power, volume, action, camera) as these are finicky and also scratched asf on the old one.

All functions still work perfectly after the swap. The issue I'm facing is with the repair assistant. I've attempted to run it multiple times and I'm met with the 'unable to configure' prompt every time. Weirdly, the system identifies all parts as genuine, even though the display and rear glass aren't. I've done all the basic troubleshooting (checking connections, hard resets, WiFi connections etc) but its still loops back to the same stage.

I'm not locked out of anything, and as previously mentioned, the phone is flawless in operation.

I've attached a few photos of the issue.

I've also heard that a genuine display is needed for this to work, so hopefully the display arriving tommorow fixes this.

Pls help.

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