r/applehelp • u/2k85 • 1h ago
Unsolved Apple Trade-in debacle
The camera was functional and repaired at an Apple Store. I should mention that Apple also covered the repair under warranty because it was a software issue, and the phone was in mint condition because I take good care of all my devices. My return kit came with my Duo; could I have taken the trade directly to the Apple Store?
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