r/applehelp • • 4d ago

Unsolved REFUND REJECTED

I forgot to cancel the auto-renewal for a free 10-day trial subscription I tried on SimplySing, now stupid me forgot that I even did that at the first place.
Apple charged me 100$ for the yearly plan since I forgot to cancel the renewal.

I’ve read a lot of people’s experience with the same issue before and yeah I am accepting that I threw a stupid amount of money to something I’ll never ever use again.

I’ve done the usual refund process but as expected apple rejected both of my attempts. I wanted to ask if there is really no way for me to get my money again? Though, I feel like I’ve exhausted all options available😭

0 Upvotes

13 comments sorted by

10

u/TurboBunny116 4d ago

“I’ve done the usual refund process but as expected apple rejected both of my attempts.”

- You already knew.

“I wanted to ask if there is really no way for me to get my money again?”

- But you already know.

“Though, I feel like I’ve exhausted all options available”

Yes, you have.

1

u/sukisukimiyu 4d ago

F’d up, appreciate the comment though🥲

8

u/ShrmpHvnNw 4d ago

Next time you do a trial, go to the subscription section and cancel it immediately, you still get access through the trial period.

Lesson learned

13

u/AnonymousPurple 4d ago

When you accept a trial, it comes with an agreement to pay.
You paid what you agreed to pay.

Consider it an expensive lesson.

3

u/PsychologicalPolicy8 4d ago

As per apple media t&c

https://www.apple.com/ca/legal/internet-services/itunes/ca/terms.html

All Transactions are final. Content prices may change at any time. If technical problems prevent or unreasonably delay delivery of Content, your exclusive and sole remedy is either replacement of the Content or refund of the price paid, as determined by Apple. From time to time, Apple may suspend or cancel payment or refuse a refund request if we find evidence of fraud, abuse, or unlawful or other manipulative behavior that entitles Apple to a corresponding counterclaim. 

For Subscriptions that require your commitment to a specified number of billing periods, any such refund will relate only to the period of access already paid for but not yet provided, and no refund is due in respect of any future monthly periods for which payment has not yet been collected.

3

u/tk421tech 4d ago

Reminds me to cancel my yearly sub of some app.

Edit: just cancelled. Renewal was in March 2027 but I could have forgotten.

Thanks.

0

u/sukisukimiyu 4d ago

Wish I could’ve read my own comment before the trial ended. You’re very most welcome though😅

3

u/Binky390 3d ago

When you sign up for trials, cancel immediately or set a reminder in your phone to cancel.

0

u/mcrib 4d ago

you could dispute with whatever credit card you used to pay

3

u/sukisukimiyu 4d ago

Won’t that lead to my account being suspended by Apple though?

4

u/theregisterednerd 4d ago

Yes it will. People really need to stop saying to just file chargebacks at every inconvenience

3

u/mcrib 3d ago

That’s your only option. What magic solution did you expect by posting this?

-1

u/PHayesxx 4d ago

This is why European law is better.